Payment & Fees
All prices for our tours are listed in INR (Rupees). If you use an international card to pay through our online booking system (which uses Razor pay), a small percentage fee may be added to cover foreign exchange conversion and certain Razor pay transaction fees.
To confirm your booking, payment must be made in advance of the tour, subject to availability, in one of the following ways:
Assumption of Risk
By booking a tour with us, you acknowledge and accept that the tour may expose you to inherent dangers such as physical exertion, equipment failure, or the activity itself. You understand that changes to the itinerary or activity may be made due to weather, group size, road transport, road closures, illness, or other factors beyond our control. You agree to accept the decisions of the tour leader or representative, and you accept that neither we nor the providers of services can be held responsible for expenses or inconvenience incurred as a consequence. You acknowledge that the enjoyment of your tour or holiday is derived in part from travel beyond the safety risks of life at work or at home, and you accept and assume all the risks involved.
All disputes are subject to the jurisdiction of Mumbai only.
Changes, Cancellations, and Refunds (City Tours)
Changes made more than 24 hours in advance of the tour: You may change your tour, subject to availability, up to 24 hours before the start time. If changes cannot be accommodated, we will issue a full refund except for any non-refundable expenses (see below).
Changes made less than 24 hours in advance of the tour: Changes within 24 hours of the start time cannot be guaranteed, even if availability exists. If changes cannot be accommodated, no refund will be issued.
Cancellations made more than 24 hours in advance of the tour: If you let us know more than 24 hours before the start time, we will issue a full refund, less any non-refundable expenses (see below).
Cancellations made less than 24 hours in advance of the tour: No refund will be provided if you cancel the tour within 24 hours of the start time.
Late Arrival by Customer
The tour starts at the designated time. If you arrive late for any reason and miss the tour, no refund will be issued.
Cancellations by Us
Although we will make every effort to avoid cancellations and changes, we reserve the right to do so. However, we promise to only cancel your confirmed booking when forced to do so by circumstances beyond our control or due to an insufficient number of people booking your chosen tour.
We will inform you before the tour starts if we have to cancel for lack of numbers. Please note that we reserve the right to run tours with less than the stated minimum number. If we have to make a significant change or cancel, we will inform you as soon as possible. If we have to cancel, we will refund the full amount and will not deduct any non-refundable expenses. Compensation will not be payable, and no liability will be assumed by us.
If you cancel or change a tour and we have incurred expenses that we can’t recoup (such as car hire), you will have to pay for these expenses.
Please contact us at firstname.lastname@example.org to let us know about any changes or cancellations.
Changes, Cancellations, and Refunds (Multi-Day Tours)
Changes by You
A change of departure date and/or a change in tour must be requested in writing by the person who made the original booking. If changes result in additional fees or charges to Passion to drive from suppliers, Passion to drive reserves the right to pass on those additional charges to the client or to.